Building trust, Empowering business

We are one of the few firms that excel in providing optimal IT Solutions, That includes ERP, Customer Relationship Management (CRM) and Service Management. At Oztro, we have a design and research team who put immense efforts in analyzing market needs for providing suitable IT Solutions. This coupled with our advanced technology as well as innovative strategies ensure that we provide cost-effective solutions for your business. Oztro doesn’t just build enterprise software, we empower your business in this automated world

Our Services

Services

Our Portfolio

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Vtiger CRM

Vtiger Customer Relationship Management helps you to maintain and enhance the relationship with your customers.
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ERPNext

ERPNext is a business management suite which is used to manage and automate your business process more efficiently.
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Oztro SM

Oztro Service Management is an integrated package which helps you to run your entire service industry more efficiently.
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Web Applications

Oztro delivers high quality, fast and secure tailor made web applications based on your business needs.

Features

Vtiger CRM

  • Lead management.
  • Account & contact management.
  • Customer support, service
  • Campaign management
  • Mass mailing
  • Inventory management
  • Integrated calendar, activity & notification management
  • Email integration and extensions
  • Performance reporting
  • Product customization
  • Security management.
  • Opportunity prioritization.
  • Automatic lead capture.
  • Teams and access control.
  • Integrations.
  • Customer portal.
  • Subscription management.
  • Quoting, invoicing, sales orders, purchase orders.
  • Case / Ticket management.
  • Project management.
Read More

Features

ERPNext

  • Sales.
  • Procurement Management.
  • Inventory Managment
  • Manufacturing
  • Basic CRM
  • Billing and Payments
  • Projects
  • Expenses Managment
  • Reporting
  • HR and Payroll.
  • Help Desk.
  • Leave Managment.
  • Retail Point of Sale.
  • Website and Shopping Cart.
  • 70+ Languages support.
  • Role-based Permissions.
  • Mobile / Tablet Friendly.
  • Highly Customizable
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Features

Oztro Service Managment

  • Web based which can be accessed anytime and anywhere.
  • Call Registration.
  • Job Card Printing.
  • Managing Customers
  • Service Status tracking
  • Stand-by Management
  • SMS / Email notifications
  • Managing Technicians
  • Tracking AMC and Warranty details.
  • Managing Suppliers.
  • Daily and Monthly Reports.
  • Technician Wise Reports.
  • Finished Service Status.
  • Failed Service Status.

Happy Clients

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Testimonials

Faq

Simple Questions

Q.

Why is it important to have a CRM?

Customer relationship management (CRM) is important in running a successful business. The better the relationship, the easier it is to conduct business and generate revenue. Therefore using technology to improve CRM makes good business sense.

Q.

Who uses CRM?

Any businesses that have a sales team, That use any form of marketing, Create quotes and invoices, Want to show their customers that they are a priority and increase efficiency, An easy answer to that question would be to say “Any business with customers would use CRM”.

Q.

Can CRM be customized?

Yes. A customized approach to CRM in place of off-the-shelf or out-of-the-box options and, as a result, make your CRM a competitive weapon to win in your market.

Q.

Can I use the CRM on a smart phone or mobile?

Yes, You can use crm on a smart phone or mobile.

Q.

What are the Technical Requirements for CRM??

All you need to use the CRM system is the internet browser that you are using now. There’s no software to install, so you can use the CRM system on PCs, Macs, iPads and smart phones. Browsers we support include FireFox, Chrome, Safari, Opera and version 7 and above of Internet Explorer.

Q.

License & Copyright

Its and open source CRM, and you can read more about Vtiger Public License